As you know, The Jeffrey Matthews Financial Group, LLC has a clearing agreement with RBC Correspondent Services (“RBC CS”) a division of RBC Capital Markets Corporation. When you purchase securities through us, your checks MUST be made payable to RBC CS. We introduce your account to RBC CS pursuant to a clearing agreement through which RBC CS provides us with various back office services related to the settlement of security trades and account maintenance. Certain personal information of our customers, required for the performance of clearing services, is maintained at RBC CS.
We limit access to your personal information to those employees who need it in order to conduct our business and clear and settle transactions in your account with our Firm. This information is generally contained on the customer account forms that you or your registered representative complete at the time an account is opened or updated.
We may share the personal information described above for business purposes with the following companies not affiliated with us:
Companies under contract to perform services for us or on our behalf (such as vendors providing data processing, computer software maintenance and development, transaction processing and marketing services) and financial institutions such as mutual fund and insurance companies which require your information to service your account. You are allowed to “opt-out” of any information sharing agreement that is not necessary to process a trade. However, the Firm does not, as a business practice, share information that is not necessary to process orders or to maintain your account. Please contact us should you have any questions.
We endeavor to keep our files complete and accurate. We will give you reasonable access to the information we have about you. To reiterate, in all cases, as a Firm policy, we do not share information with any person or organization except information necessary to process your security transactions or in those instances required by industry rules.